Your privacy matters. This policy explains how we collect, store, and use your personal information in compliance with UK data regulations and GDPR requirements.

What We Collect

We collect only the information needed to provide our services safely and efficiently.

• Personal details including name, email, phone, and preferences submitted through our forms.
• Booking and attendance data, for class reservations and participation tracking.
• Communication history and feedback, to improve our service.
• Website usage details through cookies and analytics tools, only as required.

How We Use Data

Your information is used solely for purposes connected to our group fitness activities.

• To process bookings, manage schedules, and respond to queries promptly and accurately.
• To send reminders, updates, or information related to classes you have joined.
• To maintain a safe, inclusive community by monitoring attendance and feedback.
• To analyse website usage for service improvement; personal data is anonymised where possible.

Data Legal Basis

We process data under the lawful bases permitted by UK law.

Processing is based on your consent, our contractual obligations to provide services, and meeting legal or regulatory requirements.

When Data is Shared

We only share information for essential business operations or if required by law.

• With service providers who help us deliver email updates or bookings, under strict confidentiality agreements.
• As required by local authorities, courts, or regulations for legal compliance.
• With your consent, to trusted partners such as class technology platforms; not for third-party marketing.

Data Security

We maintain robust technical and organisational safeguards, limit access to sensitive information, and regularly review our security practices. While we work hard to keep your data safe, no system can be fully secure, so please contact us with any concerns or suspected breaches.

Your Rights

You have clear choices about your personal data under GDPR.

• Request access to or correction of your personal information at any time.
• Ask for your data to be erased or restricted from use, as allowed by law.
• Withdraw consent to marketing or data use where consent was given.
• Request a copy of your information in a commonly used electronic format.

Cookie Use Policy

Cookies are used for session management, analytics, and to enhance your website experience. You can change your cookie settings at any time in your browser.

Cookie Policy Cookie Policy

Contact Us

Get in touch for questions, requests, or concerns about privacy—our data protection lead will assist you.

Policy Updates & Notices

We may amend our policy to reflect changes in law or practice. All updates will be posted clearly; check this page regularly for the latest version.